Shipping Policy

Thank you for visiting and shopping at Viugreum.com. Following are the terms and conditions that constitute our Shipping Policy. 
We provide free shipping sitewide to the US (including Alaska, Hawaii and APO/FPO/DPO addresses).

 

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email. 

 

Shipping rates & delivery estimates

 

Ship From
Shipment Method
Shipping Cost
Estimated Delivery Time
US
(US stock items)
Fedex, UPS or USPS
FREE
3-7 Business days  
Oversea Warehouse (Other items)
Fedex, UPS or USPS
FREE
10-20 Business days

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
 

Damages

Viugreum is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
 

International Shipping Policy

We currently do not ship outside the U.S. We will Update this section if we ship to countries outside the US.

 

Returns Policy
Our Returns Policy provides detailed information about options and procedures for returning your order.

 

For more shipping information, you could Contact us by leaving a message. We will get back to you as soon as we can.